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Terms & Conditions

Welllink Website Terms and Conditions

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Welcome to the Welllink website. Please read these terms and conditions carefully before using our website. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

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1. Use of the Website:
The Welllink website is designed to provide information about our automation company, including our products and services related to building automation, home automation, security systems, and home theatre systems. You may use the website for informational purposes and to explore our offerings.

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2. Intellectual Property:
All content on the Welllink website, including text, graphics, logos, images, videos, and software, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works based on the content without our explicit written consent.

 

3. Disclaimer of Warranties:
The information on the Welllink website is provided "as is" without any warranties, express or implied. We make no representations or warranties regarding the accuracy, completeness, or reliability of the information, and we disclaim all liability for any errors or omissions that may appear on the website.

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4. Limitation of Liability:
In no event shall Welllink be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the website or the information contained therein. This includes, but is not limited to, any loss or damage caused by viruses, malware, or other harmful components.

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5. Third-Party Links:
The Welllink website may contain links to third-party websites. These links are provided for your convenience and do not imply our endorsement of the content on those websites. We have no control over the content or practices of third-party websites and disclaim any responsibility for them.

 

6. Privacy Policy:
Your use of the Welllink website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the website, you consent to the terms of our Privacy Policy.

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7. Modifications to Terms and Website:
We reserve the right to modify these terms and conditions at any time without notice. It is your responsibility to review these terms periodically. We also reserve the right to modify or discontinue any aspect of the Welllink website, including its content, features, and availability.

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By using the Welllink website, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact us at contact.welllink@gmail.com.

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Last updated: 07/08/2023

Customer Care

Welllink Customer Service Policy

At Welllink, we are committed to achieving a harmonious blend of automation and exceptional customer care. Our unwavering goal is to enhance the lives of our clients by offering innovative solutions that seamlessly combine efficiency and cost-effectiveness. Through our cutting-edge automation processes, we empower our clients to optimize their customer service operations, allowing them to dedicate their efforts to delivering unparalleled service experiences.

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Client-Centric Approach:
We recognize that the heart of any successful business lies in its customer care. As such, we are resolutely dedicated to equipping our clients with the finest automated solutions available. Our solutions are meticulously designed to support our clients in their pursuit of excellence, enabling them to not only meet but exceed their customer service objectives.

 

Efficiency and Effectiveness:
Efficiency is at the core of our customer service philosophy. By integrating advanced automation processes, we enable our clients to streamline their operations, reduce response times, and enhance overall service quality. Our solutions are geared towards optimizing resource allocation, minimizing errors, and fostering a more agile and responsive customer service environment.

 

Empowerment through Automation:
We understand that our clients' success is intricately linked to their ability to provide exceptional customer experiences. Our automated solutions liberate our clients from repetitive and time-consuming tasks, allowing them to focus on building meaningful connections with their customers. This approach not only boosts client satisfaction but also cultivates lasting brand loyalty.

 

Email Contact:
For direct and personalized assistance, we invite you to connect with us via email at contact.welllink@gmail.com. Our dedicated customer service team is ready to address your inquiries, offer guidance, and provide solutions tailored to your unique needs. Expect timely responses and comprehensive support as we work together to ensure your success.

At Welllink, we believe in the power of automation to elevate customer care to new heights. Our customer service policy exemplifies our unwavering commitment to equipping our clients with the tools they need to deliver exceptional service and build enduring relationships. Embrace the future of customer service with Welllink, where innovation and client satisfaction converge.

Privacy & Safety

This privacy policy sets out how WELL LINK uses and protects any information that you give WELL LINK when you use this website.

WELL LINK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

WELL LINK may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

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We may collect the following information:

  • Name and job title

  • Contact information including email address

  • Demographic information such as postcode, preferences and interests

  • Other information relevant to customer surveys and/or offers

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What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

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We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.

 

How we use cookies:

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyses data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at contact.welllink@gmail.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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